Terms of service
Last Updated: September 9, 2026
These Terms of Service govern your access to and use of the Avessari website, online store, products, features, and related services.
Avessari is operated by Ironwood Ventures LLC. Throughout these Terms, the words “Avessari,” “we,” “us,” and “our” refer to Ironwood Ventures LLC and the Avessari store.
Our online store is hosted through Shopify, which provides the ecommerce platform that allows us to offer products and services to you.
By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service and any policies incorporated into them, including our Privacy Policy, Shipping Policy, and Refund & Return Policy.
If you do not agree with these Terms, please do not use our website or services.
1. Eligibility and Use of Our Store
By using Avessari, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required.
When using our store, you agree to provide accurate, current, and complete information, including your:
- Name
- Email address
- Billing information
- Shipping address
- Payment information
You may not use our website or services for any unlawful, fraudulent, abusive, or unauthorized purpose.
If you create a customer account, you are responsible for protecting your login credentials and for activity occurring through your account.
2. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, sizing information, colors, specifications, and other product details displayed on Avessari are accurate.
However, the appearance of merchandise may vary slightly depending on factors such as:
- Screen settings
- Device displays
- Lighting
- Photography
- Manufacturing variations
Colors displayed on your screen may therefore not perfectly represent the physical product.
Sizing may also vary between products, manufacturers, and styles. Customers should review any available size information before placing an order.
We may modify product descriptions, specifications, pricing, availability, or other information when necessary.
We also reserve the right to discontinue products or limit quantities available for purchase.
3. Orders and Acceptance
Submitting an order through Avessari constitutes an offer to purchase the products included in that order.
Receiving an automated order confirmation does not necessarily mean that we have accepted the order. We reserve the right to review, accept, decline, or cancel orders where reasonably necessary.
An order may be canceled or declined for reasons including:
- Product availability
- Suspected fraud
- Incorrect pricing
- Payment authorization problems
- Incorrect product information
- Shipping restrictions
- Unusual order quantities
If we cancel an order after payment has been collected, the applicable amount will be refunded.
Customers are responsible for reviewing their order details before completing checkout.
Order cancellations are handled according to our Refund & Return Policy.
4. Pricing, Payments, and Taxes
Prices displayed on Avessari may change without prior notice.
The price applicable to your purchase is generally the price displayed when your order is placed, unless an obvious pricing or technical error has occurred.
Depending on your location, your order may also be subject to:
- Sales tax
- Other government charges
Any applicable charges presented during checkout will be added to the purchase price.
You agree to provide valid and accurate billing and payment information and confirm that you are authorized to use the payment method submitted.
5. Payment Processing
Payments may be processed through Shopify Payments or other payment providers made available through our checkout.
By submitting payment information, you authorize the applicable payment processor to charge your selected payment method for:
- Product costs
- Applicable shipping charges
- Taxes
- Other amounts disclosed during checkout
Payment services may also be subject to additional terms established by the applicable payment provider.
Avessari does not control the internal processing procedures of banks, card issuers, or third-party payment processors.
6. Shipping and Delivery
Shipping estimates, processing times, available destinations, and shipping charges are explained in our Shipping Policy.
Delivery dates are estimates rather than guarantees.
Shipment delays may occur because of circumstances outside our reasonable control, including:
- Carrier delays
- Weather
- Transportation interruptions
- Holidays
- Incorrect customer addresses
- Other unforeseen events
Customers are responsible for entering a complete and accurate delivery address during checkout.
Please review our Shipping Policy for complete delivery information.
7. Returns, Exchanges, and Refunds
Returns, cancellations, exchanges, damaged merchandise, defective products, and refunds are governed by our Refund & Return Policy.
Eligible merchandise may generally be returned within the return period specified in that policy.
Products must satisfy the applicable return conditions to qualify for a refund or exchange.
Please review our Refund & Return Policy before initiating a return.
8. Product Availability
Products displayed on our website are subject to availability.
Placing a product in your cart does not reserve that item.
Occasionally, a product may become unavailable after an order has been submitted. If this occurs, we may contact you regarding available alternatives or cancel and refund the affected item.
We do not guarantee that any particular style, size, color, or product will remain available.
9. Intellectual Property
Unless otherwise stated, the content associated with Avessari, including our:
- Brand name
- Logos
- Website design
- Graphics
- Written content
- Original photographs
- Videos
- Promotional materials
- Layouts and other creative materials
is owned by or licensed to Ironwood Ventures LLC / Avessari and may be protected by copyright, trademark, and other intellectual property laws.
You may access our website for personal, non-commercial shopping purposes.
Without our written authorization, you may not reproduce, republish, modify, distribute, sell, commercially exploit, or create derivative works from protected Avessari content.
Third-party trademarks and intellectual property appearing on the website remain the property of their respective owners.
10. Customer Reviews and Submitted Content
You may have opportunities to submit reviews, comments, photographs, suggestions, or other content to Avessari.
By submitting content, you confirm that you have the legal right to provide it and that it does not:
- Infringe another person's intellectual property
- Violate privacy rights
- Contain unlawful material
- Contain malicious software
- Contain intentionally false or misleading statements
- Impersonate another person
When you voluntarily submit content for publication, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, display, adapt, and distribute that content in connection with operating and promoting Avessari, subject to applicable law.
We may remove content that violates these Terms or that we reasonably consider unlawful, abusive, fraudulent, or inappropriate.
11. Third-Party Services and Tools
Our website may provide access to services, applications, tools, or functionality operated by third parties.
Examples may include:
- Payment processors
- Shipping providers
- Review applications
- Analytics tools
- Social media services
- Customer support tools
Third-party services operate under their own terms and privacy policies.
We are not responsible for the availability, operation, accuracy, or practices of third-party services that we do not control.
Your use of those services may be subject to separate agreements between you and the applicable provider.
12. External Websites and Links
Avessari may contain links to external websites for convenience or informational purposes.
A link does not necessarily mean that we endorse or control the third-party website.
We are not responsible for third-party:
- Content
- Products
- Services
- Privacy practices
- Security practices
- Terms and conditions
You should review the policies of a third-party website before submitting personal information or completing transactions there.
13. Shopify's Role
Our ecommerce platform is provided by Shopify.
Shopify supplies technology that helps us operate our online store, but purchases made through Avessari are transactions between you and Avessari, not between you and Shopify.
Avessari is responsible for its products, customer orders, store policies, and customer service obligations.
Certain information may be processed by Shopify as necessary to provide ecommerce services. For more information, you may review Shopify's applicable privacy documentation along with our own Privacy Policy.
14. Privacy
The collection and use of personal information through Avessari is governed by our Privacy Policy.
Information may also be processed by Shopify and other service providers that help us operate our store, process payments, fulfill orders, prevent fraud, provide analytics, or perform other business functions.
Please review our Privacy Policy for additional information regarding the collection, use, storage, and sharing of personal information.
15. Website Accuracy
We attempt to keep information on Avessari accurate and current.
However, our website may occasionally contain:
- Typographical errors
- Incorrect prices
- Incorrect product details
- Outdated availability information
- Shipping errors
- Promotional errors
- Technical inaccuracies
We reserve the right to correct errors, update information, or cancel affected orders when appropriate.
If an order is canceled because of an incorrect price or other material error after payment has been collected, the applicable amount will be refunded.
16. Prohibited Activities
You may not misuse Avessari or our services.
Prohibited activities include:
- Violating applicable laws or regulations
- Committing or attempting fraud
- Using stolen payment information
- Uploading viruses or malicious software
- Interfering with website security
- Attempting unauthorized access to systems or customer accounts
- Scraping or extracting website information in violation of applicable law or our rights
- Sending spam or malicious communications
- Impersonating another individual or business
- Violating intellectual property rights
- Harassing customers, employees, contractors, or other individuals
- Using our website to distribute unlawful content
- Circumventing security or fraud-prevention measures
We may restrict, suspend, or terminate access when we reasonably believe these Terms have been violated.
17. Suspension or Termination
We may suspend or terminate access to some or all of our services when reasonably necessary because of:
- Violations of these Terms
- Fraud or suspected fraud
- Security concerns
- Illegal activity
- Abuse of our services
- Circumvention of technical protections
Termination does not eliminate obligations or liabilities that arose before termination.
Sections that are intended by their nature to survive termination will remain effective.
18. Disclaimer of Warranties
To the fullest extent permitted by applicable law, Avessari and its website are provided on an “as available” and “as is” basis except where we expressly state otherwise.
We do not guarantee that our website will always be:
- Available
- Error-free
- Uninterrupted
- Free from technical defects
- Compatible with every device or browser
Nothing in these Terms excludes warranties, consumer rights, or protections that cannot legally be excluded.
19. Limitation of Liability
To the fullest extent permitted by applicable law, Avessari, Ironwood Ventures LLC, and their respective owners, employees, contractors, service providers, agents, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website or services where such liability may lawfully be limited.
This may include loss of:
- Profits
- Revenue
- Data
- Business opportunities
- Savings
Nothing in these Terms is intended to exclude or limit liability when doing so would be prohibited by applicable law.
Some jurisdictions do not permit certain exclusions or limitations, so portions of this section may not apply to you.
20. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Ironwood Ventures LLC, Avessari, and our officers, employees, contractors, agents, affiliates, and service providers from third-party claims, losses, liabilities, or reasonable legal expenses arising from:
- Your material violation of these Terms
- Your unlawful use of our services
- Your infringement of another person's rights
- Content you submit in violation of these Terms
This provision applies only to the extent permitted under applicable law.
21. Severability
If any portion of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue in effect.
22. No Waiver
If we do not immediately enforce a provision of these Terms, that does not mean we have waived our right to enforce that provision later.
A waiver of one provision does not automatically constitute a waiver of another provision.
23. Entire Agreement
These Terms, together with the policies referenced on our website, constitute the agreement between you and Avessari regarding your use of our online store and services.
They replace prior communications or agreements relating to the same subject matter, except where another written agreement expressly states otherwise.
24. Assignment
You may not transfer your rights or obligations under these Terms without our prior written consent where such restriction is permitted by law.
We may assign or transfer our rights and obligations in connection with a sale, restructuring, merger, transfer of ownership, or similar business transaction, subject to applicable law.
25. Governing Law
These Terms are governed by the applicable laws of the State of South Carolina and the United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.
Where legally permitted, disputes relating to these Terms or the use of Avessari will be handled by courts with appropriate jurisdiction in South Carolina.
Customers located outside the United States may also have mandatory rights under the laws of their country or region that these Terms cannot override.
26. Shipping Destinations
Avessari currently sells and ships to customers with a United States delivery address only. If we open further delivery regions, any shipping cost that applies will be calculated and displayed at checkout before payment.
Nothing in these Terms limits mandatory consumer protections that apply to customers based on their location.
27. Changes to These Terms
We may revise these Terms from time to time to reflect changes to:
- Our business
- Our website
- Our services
- Applicable laws
- Shopify functionality
- Our operational practices
The latest version will be posted on this page together with an updated Last Updated date.
Where required by law, we will provide additional notice of material changes.
Continued use of our website following an effective update constitutes acceptance of the revised Terms to the extent permitted by law.
28. Contact Avessari
Questions regarding these Terms of Service may be directed to our customer service team.
Store Name: Avessari
Store Address: 6650 Rivers Ave STE 100, North Charleston, SC 29406
Store Email: info@avessari.com
Store Phone: +18438904703
Customer Service Hours:
Monday through Friday
9:00 AM – 5:00 PM Eastern Time
Response Time:
We aim to respond to customer inquiries within 1–2 business days.