Billing Terms and Conditions
Last Updated: September 8, 2026
This Billing & Payment Policy explains how payments, pricing, refunds, and billing-related matters are handled when you make a purchase from Avessari. By placing an order through our store, you agree to the payment terms described below.
Payment Methods
Avessari accepts secure payment methods made available through our checkout. Depending on your location, device, and payment eligibility, available options may include:
- Visa
- Mastercard
- American Express
- Discover and other supported debit or credit cards
- Shop Pay
- Apple Pay
- Google Pay
- PayPal, if available at checkout
- Other payment methods displayed during checkout
The payment methods shown at checkout are the methods currently available for your particular order.
When You Are Charged
Payment is required when an order is placed.
Your order will only move forward for processing after the payment has been successfully authorized. If your payment is declined, canceled, or otherwise unsuccessful, the order may not be confirmed or fulfilled.
In some situations, your bank or payment provider may temporarily place an authorization hold on your account. The timing of any such hold or release is determined by your financial institution.
Prices and Currency
Prices displayed on Avessari are shown in U.S. dollars (USD).
Product prices may be changed at any time before an order is placed. Once an order has been successfully submitted, the price shown in the order confirmation will apply to that purchase, except where correction is required for an obvious pricing or technical error.
Any applicable sales taxes and shipping charges will be shown during checkout.
Secure Checkout
Payments are processed through Shopify and the payment providers available through our checkout.
Avessari does not directly receive or store your complete credit or debit card number. Payment information is handled by the applicable secure payment processor in accordance with its own security and privacy practices.
While we take reasonable measures to provide a secure shopping experience, no internet-based transaction system can be guaranteed to be completely free from risk.
Billing Information
Customers are responsible for providing accurate and complete billing information when placing an order.
This includes, where applicable:
- Name
- Billing address
- Email address
- Telephone number
- Payment information
Incorrect or incomplete information may result in payment failure, processing delays, or cancellation of the order.
If you notice an error after submitting an order, contact us as soon as possible.
Fraud and Payment Verification
To protect Avessari and our customers from unauthorized transactions, we may review orders that are identified as unusual or potentially fraudulent.
In certain cases, we may:
- Request additional information to verify an order
- Delay fulfillment while payment is reviewed
- Place an order on hold
- Cancel or refund an order that cannot be reasonably verified
We reserve the right to refuse or cancel transactions when we reasonably believe unauthorized, fraudulent, or suspicious activity may have occurred.
Refunds
Approved refunds are handled according to our Return & Refund Policy.
When a refund is issued, it will normally be returned to the original payment method used for the purchase.
Although we may initiate an approved refund promptly, banks and payment providers can require additional processing time before the funds appear in your account.
Chargebacks and Billing Disputes
If you believe you were charged incorrectly, charged more than once, or do not recognize a transaction, please contact our customer service team first so that we can investigate the issue.
We will cooperate with legitimate billing disputes. Where a chargeback is submitted for a transaction that our records show was validly authorized and fulfilled, we may provide relevant transaction, order, shipment, delivery, and communication records to the payment provider as part of the dispute process.
Changes to This Policy
We may revise this Billing & Payment Policy as our store, payment methods, or legal requirements change.
Any revised version will be published on this page with an updated Last Updated date. The version in effect at the time you place your order will govern that transaction.
Contact Us
For questions about a payment, billing issue, refund, or transaction, please contact:
Store Name: Avessari
Store Address: 6650 Rivers Ave STE 100, North Charleston, SC 29406
Store Email: info@avessari.com
Store Phone: +1 843-890-4703
Customer Service Hours:
Monday through Friday
9:00 AM – 5:00 PM Eastern Time
Response Time:
We aim to respond to customer inquiries within 1–2 business days.