Orders are handled within 1–2 business days, and transit typically takes 2–12 business days, depending on your location. The estimated total delivery time is 3–14 business days. Orders placed after our 5:00 PM Eastern Time cutoff begin processing the next business day. Once your order ships, you will receive tracking information so you can follow it every step of the way.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays or other circumstances outside our control. For more, see our Shipping Policy.

Yes. Orders of $100 or more ship free within the United States. Orders under $100 ship for a flat $4.99.

Not at this time. Avessari currently ships within the United States only.

Once your order ships you will receive a confirmation email with your tracking information. Use it with the carrier or through our order tracking page. Allow a little time after that email for the carrier's system to begin updating.

Contact us as soon as possible, within the 30-day return period, with your order number, a description of the problem, and photos of the item and packaging where helpful.

We will arrange a replacement or refund. You are not responsible for return shipping when an eligible item is defective, damaged in transit or sent incorrectly.

There is a 24-hour cancellation window after an order is placed. Contact support with your order number as quickly as you can.

We will make reasonable efforts to honor requests in that window, but cancellation cannot be guaranteed once fulfillment has begun. Orders already shipped cannot be canceled, though they may be eligible for return after delivery.

Most eligible items may be returned within 30 days of delivery. Returned merchandise must generally be:

• Unused and unworn
• In its original condition
• Returned with original tags, packaging and included accessories

There is no restocking fee. Customers are normally responsible for return shipping when the return is due to preference, sizing, ordering the wrong item, or no longer wanting the product. See our Return & Refund Policy for the full requirements. To start a return, contact us at info@avessari.com with your order number.

Yes. Eligible products may be exchanged for another available size, color or product. Contact support with your order number and what you would like instead. Availability cannot be guaranteed — if the replacement is unavailable we will help with a return and refund.

Each product page has a Size Chart link next to the size selector. It shows the measurements for that piece and includes a size finder that suggests a size from your own measurements. If a size does not fit, it can be exchanged within 30 days of delivery while stock lasts.

Once your return is received and inspected we will let you know the status. Approved refunds are generally initiated within 7 business days to the original payment method. Your bank or card issuer may need additional time before the funds appear.

No. Return shipping costs may still apply when a return is due to a change of mind, an incorrect size selection or another customer-preference reason.

Contact support with your order number if your order has not arrived within the expected window. We will review the tracking and, where necessary, investigate with the carrier. If a shipment is confirmed lost we may provide either a replacement at no additional cost or a refund to the original payment method, depending on circumstances and availability.

First check around the delivery location — porches, side entrances, mailrooms, parcel lockers, and with other members of your household. Carriers sometimes mark packages delivered shortly before final delivery. If you still cannot find it, contact support and we will review the tracking and advise on next steps.

Most products are eligible under our standard return policy. Certain items may be excluded for hygiene, safety or other reasons. Where an item is non-returnable, that is indicated on the product page or communicated before purchase.

Rather than a separate warranty, we provide a 30-day return period for eligible purchases. If an item arrives defective, damaged or incorrect, contact us during that period and we will review the issue and arrange a replacement or refund.

Available options are shown during checkout and may vary by location and device. Depending on availability these can include major credit and debit cards, Shop Pay, Apple Pay, Google Pay, PayPal and other supported methods.

Yes. Payments are processed through Shopify’s secure checkout and the payment providers shown there. Avessari never receives or stores your full card number.

Contact our customer service team before ordering. Bulk availability and pricing depend on the product, quantity, inventory and shipping destination.